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If you have a support issue or want to give us feedback about how we can improve our products, we’d love to hear more about it . However, if you want to contact Paxful about other business related inquiries, we’re also available through other channels.

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We recommend that you create support tickets in case of problems. This allows us to deal with your problem more efficiently while keeping track of our exchanges.

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This form allows us to process your request. Your contact details will allow us to get back to you within 2 working days.

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Start a secure Livechat while logged in to the app. This will allow us to verify your identity and provide you with specific information and assistance.

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